Last updated: 10 December 2025
Business Name: The Gather Project
Website: www.thegatherproject.com.au
Contact: [email protected]

The Gather Project (“we”, “us”, “our”) is committed to protecting your privacy.
This policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We collect information that helps us deliver our retreats, coaching, programs, events, and communications. This may include:

Information you provide directly

Name

Email address

Phone number

Billing + payment information

Emergency contact details (for retreats)

Questionnaire responses + intake forms

Preferences and feedback

Any other information you choose to provide

Information collected automatically

IP address

Website usage analytics

Cookies and tracking technologies

Device + browser information

Sensitive information

We do not routinely collect sensitive information. If health or accessibility details are provided for retreat safety or experience optimisation, they are stored securely and only used with your consent.

2. How We Use Your Information

We use your information to:

Process bookings, payments, and registrations

Communicate with you about retreats, programs, and events

Deliver coaching, online courses, and retreat experiences

Send newsletters, updates, and marketing (you can unsubscribe anytime)

Improve our website, services, and customer experience

Respond to enquiries and provide customer support

Meet legal, safety, or regulatory obligations

We only use your information for the purpose for which it was collected or for related purposes you would reasonably expect.

3. Marketing Communications

By subscribing or opting in, you consent to receiving emails about retreats, coaching, resources, and offerings.
You can unsubscribe at any time using the link in our emails or by contacting us at [email protected].

4. How We Store and Protect Your Information

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Your data may be stored in secure platforms such as:

GoHighLevel (CRM + automations)

Stripe (payment processing)

Google Workspace

SurveyMonkey, Calendly, or other operational tools

Each platform has its own security protocols, and we only work with reputable providers.

5. Disclosure of Personal Information

We may disclose your information to:

Service providers assisting with booking systems, payments, marketing, or administration

Facilitators or retreat staff (only the information they need to serve you)

Legal or safety authorities if required by law

We do not sell or rent your personal information to third parties.

Some service providers may be located overseas (e.g., US-based digital tools). By using our site or services, you consent to this cross-border disclosure.

6. Cookies + Website Tracking

Our website uses cookies and analytics tools (such as Google Analytics and Meta pixels) to:

Improve user experience

Track website performance

Assist in marketing and retargeting

You can manage cookies through your browser settings.

7. Accessing or Correcting Your Information

You can request access to your personal information or ask for corrections if details are inaccurate or outdated.
To do so, contact us: [email protected]

We will respond within a reasonable timeframe.

8. Retention + Deletion

We retain personal information only as long as necessary for our business purposes and legal obligations.
If you no longer want us to hold your information, email us and we will delete it unless retention is legally required.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

We collect information about children only when a parent or guardian submits it for retreat participation.
This information is used solely for safety, logistics, and experience delivery.

 
11. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available on our website

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, contact:

The Gather Project
Email: [email protected]
Website: www.thegatherproject.com.au

We will respond as promptly as possible.